VIEW ITEM IN PERSON

  • Visit the saleroom
    • You are welcome to make an appointment to view any item you are interested in by contacting our offices. Helios holds viewing days prior to the auction, allowing prospective buyers to inspect each lot. Viewing times will be announced on-line and in the catalogs.

BIDDING

  • In person
    • On the day of the auction simply provide your name and address, together with the proof of identity (passport or driver license). Upon registration you will receive a paddle with your personal bidder number. We may also require credit card details and/or a bank reference.

  • Telephone or Absentee
    • Telephone and absentee bidding allows you to participate in the auction without being present in the sale room. You will need to complete and return to Helios the Bid Form, together with the proof of identity.

    • Our representative will call you on the day of the auction from the saleroom and bid on your behalf. If you plan to bid on the telephone, please provide the maximum amounts you are willing to bid on each lot (“Safety Bid”) in the event we are unable to reach you. Telephone bids will be accepted only on lots with a low estimate starting at $500. All arrangements must be made no later than 24 hours prior to the commencement of the auction. Please note that places for telephone bidding are available on a first-come-first-served basis and are subject to a minimum bid restriction.

    • Absentee bids will be made on your behalf during the auction. All you need to do is complete a Bid Form specifying the Lot(s) on which you want to leave an absentee bid. This gives us written permission to act as your representative to try and secure the Lot(s) at the lowest possible price, subject to any reserve and interest from other bidders.

  • Online
    • Our auctions are presented through several third party online auction platforms, such as

      You would be able to place your bids in advance. In addition, some platforms allow you to follow the auction live and bid in real time. Please note that such third party platforms are not associated with Helios and you will be subject to additional charges for using their services in addition to buyers premium.

AFTER THE AUCTION

  • Payment options
    • Payment is due immediately after the sale and must be received within seven days of the auction date for the total bid amount plus buyer's premium and all applicable taxes.
      We accept:

      • Cash, money order, bank check, checks (all funds must clear).
      • Wire transfer.
      • Credit cards (up to $5,000.00) or debit card*
      • Paypal*
      To process your payment by credit card please complete Credit Card Payment Authorization Form.
      * Please note that a surcharge of 3% for credit cards and 4% for Paypal payments will be added to the entire purchase price, including buyer's premium and any other charges.

    • ATTENTION FOREIGN BUYERS: Method of payment will be U.S. currency, certified check drawn on an American bank or wire transfer. HELIOS reserves the right to demand payment by methods other than credit card or PayPal for any reason whatsoever.

      If you are a licensed dealer and qualify for sales tax exemption please fill out a New York Resale Exemption Certificate and send it to us by fax or email.

  • Pick-up
    • You may pick-up purchased property from us as soon as we have received cleared funds for all your purchases. Collection is BY APPOINTMENT only. Please call +1 (646) 290-7755. We will require your written Authorization to Release the Property to a third party or a shipper. All lots should be cleared within two months of the auction date.

  • Shipping
    • Shipping is the responsibility of the buyer. However, Helios can ship your item(s) for a separate charge. Shipping charges will vary depending on the item(s) and destination. Shipping to certain countries, including, but not limited to, Russia, Kazakhstan, China and Ukraine, are subject to special regulations and restrictions.

      As a special service to our clients Helios can arrange secure delivery of your purchased items to such destinations. Please contact us at info@HeliosAuctions.com for a shipping quote and proper arrangements. Please indicate “Shipping quote” in the subject line of your email and include destination address.